PRIVATE HEALTH INSURANCE
Nine ElmsChiropractic & Physiotherapy Clinic
Private Healthcare Insurance Cover
Private Medical Insurance Made Simple at Our Nine Elms Clinic
Private healthcare insurance can be a straightforward way to access chiropractic and physiotherapy treatment while getting the most out of your cover. At Nine Elms Chiropractic & Physiotherapy Clinic, we see many patients insured through:
AXA – Vitality – Cigna – WPA – Aviva – Healix
Depending on the terms of your policy, your insurer may contribute towards, or fully cover, the cost of eligible treatment.
Since every policy differs, it’s worth confirming your level of cover, any treatment limits, and whether authorisation is needed before your first appointment. Get in touch with us and we’ll provide the practitioner’s insurance provider number for your claim.
Please note we do not currently offer direct billing to insurance providers. If your insurer requires the clinic to invoice them directly, we may therefore not be able to process your treatment under that arrangement. Many private health insurance policies do allow patients to pay the clinic directly and then claim reimbursement from their insurer, but this varies between providers and individual policies. We strongly recommend confirming your insurer’s reimbursement and billing requirements before booking your appointment.
Understanding Your Insurance Cover at Our Nine Elms Clinic
Private Healthcare Insurance
Pay Directly, Claim Back: Settle your treatment costs with us directly, then claim reimbursement from your health insurer based on your individual level of cover.
Pre-Authorisation Guidance: Before booking your appointment, contact us and we can provide the relevant private healthcare insurance and practitioner details you may need. You can then speak with your insurer to obtain any required pre-authorisation, referral or claim reference number before attending your appointment and to confirm they will rembuise you as our clinics do not directly bill the insurance companies.
Insurance-Ready, Same-Day Invoices: You’ll receive your itemised invoice on the day of your appointment, ready for you to claim straight away. It covers all relevant treatment and practitioner details, plus your authorisation or reference number if one has been provided, reducing the chance of delays when claiming back your costs.
Patient Journey & What to Expect
At Nine Elms Chiropractic & Physiotherapy Clinic, using your private healthcare insurance is straightforward from start to finish. We help with the information required for pre-authorisation and provide your insurance-ready invoice on the day of treatment, so you have everything needed to claim back eligible costs from your insurer.
Step 1: Before You Book
Contact us before booking and we can provide the relevant insurance details for your practitioner. You can then confirm your cover with your insurer and obtain any required authorisation or reference number.
Step 2: Complete Your Intake
Before your appointment, complete your online intake and provide your private healthcare insurance information, including any authorisation or reference number if you have one.
Step 3: Assessment & Treatment
Your practitioner will complete a comprehensive clinical assessment and screening, discuss your goals and create a personalised treatment plan tailored to your needs.
Step 4: Pay & Claim Back
You’ll settle payment with the clinic following your appointment, and we’ll provide your itemised, insurance-ready invoice that same day, complete with your reference number where applicable, helping your claim move through as quickly as possible.
. “Claiming through Vitality was a smooth process from start to finish. I paid for my chiropractic treatment, received my invoice the same day, and sent it off to Vitality straight away. It didn’t take long before I felt a real improvement in both movement and pain.”
“Everything felt professional and organised from my first visit. The team made clear what I needed from my insurer, handed me my invoice right after treatment, and the claims process was easier than I’d expected. Most importantly, the assessment combined with my treatments got me back on track quickly.”
“I wasn’t confident about how WPA claims worked at first, but reception talked me through it clearly. Before booking, they gave me the practitioner details I needed, and my insurance reference was included on the invoice. I paid the clinic directly, sent my claim to WPA and was reimbursed in line with my cover.”
Private Healthcare Insurance FAQs
Q. Do I need a physician referral or pre-authorisation before my visit?
Answer: Many policies allow you to book chiropractic and physiotherapy treatment directly, without a referral, though some insurers do require a GP referral or prior authorisation before they’ll reimburse a claim. It’s worth checking your specific policy terms ahead of your appointment to keep the claims process running smoothly.
Q. How does insurance reimbursement work if you don’t direct bill?
Answer: You pay for your session at the time of treatment, and we immediately give you a fully itemised, insurance-compliant receipt. You can then submit this directly to your insurer or their claims portal, and reimbursement follows according to your plan’s terms of cover.
Q. What if I don’t have insurance or prefer self-pay options?
Answer: We offer straightforward self-pay rates and package options across all our services. Self-pay patients get fully transparent pricing with no hidden fees, along with complete access to our integrated chiropractic, physiotherapy, and rehabilitation care.
Q. What documentation will I receive to submit my claim?
Answer: After each session, you’ll receive a detailed, itemised receipt including practitioner registration numbers, diagnostic and procedure codes, service descriptions, and confirmation of payment, everything typically needed by standard health insurance portals.
Q. Will my insurance policy cover both chiropractic and physiotherapy treatments?
Answer: Coverage depends on your specific insurance provider and benefit limits. Many plans treat chiropractic and physiotherapy as separate coverage categories, but we advise checking with your insurer directly regarding daily claim limits.
Contact Us For More Info.....
Have questions about your private healthcare insurance coverage including but limited to AXA, Vitality, Cigma, WPA, Aviva, Healix or other healthcare insurance? We’re here to help you navigate your care with total clarity.
Get in Touch Directly
Phone: 0204 577 1017
Whats App: 07349791628
Email: info@nineelmschiropractic.co.uk
Insurance & Claims Support While we do not bill insurance companies directly, we make reimbursement effortless. Contact our team prior to your visit for help with:
Verifying required itemized receipt details for your provider
Requesting pre-appointment billing codes or practitioner registration info
Clarifying treatment descriptions for chiropractic, physiotherapy, and rehabilitation care